IT Support and Advice During Covid-19 Pandemic
Things are changing so rapidly, that every time I draft a communication, it is outdated before I click send. I wanted to provide valuable information
Michelle Joosse: Journey from a non-tech background to IT CEO
From unknown to CEO, Michelle Joosse is one of Australia’s success stories, but for those who want to follow her example, she believes that the
The top five IT considerations for small business
Launching and running a business is challenging. While many small-business owners work hard to plan and operate their sales, marketing, and staffing operations, essential IT
Customer Experience Versus Customer Service: 3 things you need to know
It’s easy to confuse customer service with customer experience but there are some fundamental differences. Michelle JoosSe, CEO of Hotline IT explains what you need to
Raising the Bar in 2019
Be willing to learn The new year may be presenting you with a set of challenges commensurate with entering a new industry. But this, according
Pop Quiz with Michelle Joosse
Recently, The Start Up Growth interviewed our CEO, Michelle Joosse, in a segment labelled, Pop Quiz Monday. The questions and answers are below – enjoy
Office Move without Digital Disruption
Office moves are a lot of work for everyone involved. There is no doubt they can be disruptive to everyone in the organization. A sound
What do SMEs Need to Survive?
Starting and running a small business is challenging. The hardest thing is knowing what you need for a successful small business IT setup. Most small
Why it’s important to invest in your Cyber Security Maturity
Often, CISOs struggle to understand and share precisely what is happening across their estate at all times. To support business change or user demands, organisations
Marketing Matters – Marketing Advice for Small Businesses
In this episode of Marketing Matters, we have three experts that will discuss important marketing advice for small businesses and insider knowledge that can help