1. Collection of Personal Information
“Personal Information” is information from which your identity is apparent or can be reasonably ascertained. The types of information generally collected by us include your name, date of birth, residential and/or postal address, telephone number and email address.
2. Use and Disclosure of Personal Information
Where we reasonably determine it to be appropriate, we may add your Personal Information to our database. The database may be used for ongoing marketing and educative purposes. The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to various issues and our services. If at any time you do not wish to continue receiving this information, we provide an “opt-out” procedure in each communication to you.
We do not use or disclose your Personal Information to any third party without gaining your consent, except where the disclosure is required by law.
We have secured our Website using industry standard technology. However, we cannot provide any guarantee with respect to the security of your Personal Information and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Website being linked to the Internet.
We use your Personal Information in the following way:
- to deliver services you have requested from us through the Website; and
- to confirm your identity.
3. Opting Out
4. Access to your Personal Information
You may request from us in writing to provide you with details of the Personal Information we hold about you. We will endeavour to process your request as soon as practicable but may charge you a fee for such access. If we deny your request, we will provide reasons as to our decision.
If you wish to amend information that is out of date or incorrect, or if you wish for your Personal Information to be removed from our database, please contact our Privacy Officer.
We will use all reasonable endeavours to secure any Personal Information we hold about you and to keep this information accurate and up-to-date. Your Personal Information is stored behind industry standard firewalls and where applicable, protected by user names and passwords.
You may be required to have a cookie-enabled browser to fully access the Website. A cookie is a piece of data stored on your computer tied to information about you. Cookies may be used to track your internet browsing activities and the websites you have visited.
- your internet protocol (IP) address;
- the date and time of your visit;
- the pages you have accessed and documents downloaded; and
- the type of browser you were using.
The Website may contain links to other websites. Please note that we are not responsible for the privacy practices of these sites. When you leave our Website, you should familiarise yourself with the privacy statement of that website prior to providing that website with access to your Personal Information.
9. Contact Information