Providing Business IT Support for
Over 20 Years
Servicing businesses with their Business IT needs across Australia and New Zealand.
Small Business IT
Cost-effective IT, making life easier for small business owners
Medium Business IT
50 - 500 users
Smart IT services for businesses ready to grow
Customised business solutions scaled up or down as required
WHAT WE OFFER
Save your IT team from overwhelm
As business reliance on technology grows, your business needs access to sophisticated IT services and solutions. Break-fix used to be the norm – if something was broken or you had an
outage, you got someone to fix it. Usually at a premium rate while your business ground to a halt.
The managed services model outsources your IT management to keep your IT (and your lights) on, proactively monitor for issues and bugs, and prevent downtime and outages.
Ready to get started?
Contact Us Today
We’ll dive deep into your IT goals, review your current systems, identify risks and provide you a game plan to follow moving forward.
It’s easy to confuse customer service with customer experience but there are some fundamental differences. Michelle JoosSe, CEO of Hotline IT explains what you need to know. Many businesses will put a lot of effort into securing new customers. But unfortunately, often the customer will find that their experience does not … Read more
Be willing to learn The new year may be presenting you with a set of challenges commensurate with entering a new industry. But this, according to our experts, is nothing to be afraid of. Surrounding yourself with the right people is going to be a key factor in your success. … Read more
Recently, The Start Up Growth interviewed our CEO, Michelle Joosse, in a segment labelled, Pop Quiz Monday. The questions and answers are below – enjoy the read! What is your job role? CEO or some may say, Chief Nerd Herder. Working in IT you employ a lot of Geeks (they … Read more