IT Support and Advice During Covid-19 Pandemic
Things are changing so rapidly, that every time I draft a communication, it is outdated before I click send. I wanted to provide valuable information
What to Look for in Business Grade NBN
WHAT TO LOOK OUT FOR WHEN CONSIDERING NBN FOR YOUR BUSINESS. The devil is in the detail Aside from security, the most common conversation subject
The Cyber Threat Landscape – How it’s evolving and how we should respond
The following webinar recording, run by Hotline IT, focuses on security threats and the most effective way to respond to them. VIEW WEBINAR RECORDING Please
Michelle Joosse: Journey from a non-tech background to IT CEO
From unknown to CEO, Michelle Joosse is one of Australia’s success stories, but for those who want to follow her example, she believes that the
The top five IT considerations for small business
Launching and running a business is challenging. While many small-business owners work hard to plan and operate their sales, marketing, and staffing operations, essential IT
8 Essential Tips for SMEs to protect their business’ data
Is your business at risk of being hacked? Hacking and cybersecurity concerns have become so widespread-enough among small and medium-sized enterprises around Australia that an entire
Customer Experience Versus Customer Service: 3 things you need to know
It’s easy to confuse customer service with customer experience but there are some fundamental differences. Michelle JoosSe, CEO of Hotline IT explains what you need to
Raising the Bar in 2019
Be willing to learn The new year may be presenting you with a set of challenges commensurate with entering a new industry. But this, according
Pop Quiz with Michelle Joosse
Recently, The Start Up Growth interviewed our CEO, Michelle Joosse, in a segment labelled, Pop Quiz Monday. The questions and answers are below – enjoy
Office Move without Digital Disruption
Office moves are a lot of work for everyone involved. There is no doubt they can be disruptive to everyone in the organization. A sound