Full service IT with heart


It’s possible we’re the only IT provider to talk you out of spending more money.

Getting to know you and your business means we’re part of the team, and we care about your bottom line. So, we design customised, cost-effective solutions with the technology your business needs – and nothing it doesn’t.

We want to know your tech problems

Tell us what bugs you about your IT and we’ll bring solutions, not excuses.

Slow response times from IT support?

Downtime so your productivity is suffering?

IT costs through the roof?

Want better, smarter, faster apps?

Phone system outdated and not user friendly?

Network slow and unreliable?

Not sure if your data is backed up or what would happen if the system failed?

Want your staff to be a mobile workforce without compromising productivity or security?

Stuck in the service provider blame game?

Feel like nobody wants to own and solve your issues?

Tech to build your business

As an Australian owned and operated full service IT management solutions provider, we’re focused on the end user of every business. Whether your IT is about boosting productivity inhouse or making life easier for your own customers, we’ll get you there.

Seamless IT services that work when you need them

Your everyday just got easier with IT that just works. The business bottom line looks better too when you save time and money with proactive maintenance, less IT issues and faster resolution. With customised packages and flat-rate managed services, you know your IT expenses ahead of time so there’s no surprises.

Security confidence and always on support

With infrastructure protection to keep your network and devices safe as houses, you can get on with your business. You get the peace of mind of 24/7 local support and added confidence of backup and disaster recovery expertise. We’ve got you covered.

You’re our priority

Skilled engineers providing enterprise level IT practices and solutions to businesses at a realistic price – it’s all part of how we help you grow, no matter the size of your business or your dreams.

Discover the IT that works for you with a free network audit.

Case Study: Australia’s largest privately-owned equipment hire business

Allcott Hire Pty Ltd are one of Australia’s largest privately-owned equipment hire companies. They employ over 200 staff across 30+ locations in NSW, QLD, ACT and Victoria.

For over 10 years we’ve worked closely with Allcott Hire to support business growth with seamless IT services.

“Cost effective and reliable IT” “Hotline IT provides me with a cost effective and reliable IT solution. This gives me the confidence in my IT to focus on what my business does best.”

RUDY, OWNER Hills Flower Market

“The ongoing support and Maintenance provided by the team at HotlineIT over the years has been high-quality. Even in situations that are beyond their control, the team at HotlineIT have always worked with us to ensure that we avoid or minimise any downtime.”    

MIKE COTTER Allcott Hire Pty Ltd

“The team from Hotline have been looking after our IT needs since 2005! We have found them extremely professional to deal with, prompt with their service and willing to solve all our issues no matter how big or small they are. We highly recommend them.”

SALLY Wet & Forget Pty Ltd

“Steric trading partnered with Hotline IT in 2008 and we’ve been very happy with their services. Their consultants do an excellent job with ongoing maintenance and support, plus have been great with taking on extra projects. When it comes to IT support, Hotline IT offer and complete solution.”

Steric Trading Pty Ltd Steric Trading Pty Ltd

“Ford Civil have been working with Hotline IT since 2006. Our IT demands have expanded through organic business growth and the technology and information boom of the last decade. Without hesitation, the Hotline IT team are proactive and continue to support the needs and demands of the business in an intelligent and efficient manner.”