IT Solutions

We recognise that not all businesses are the same. Therefore, after a thorough assessment of your business IT needs, we will suggest a customised solution to meet those needs. We are committed to providing you solutions that will streamline your processes and save you time and money. It doesn’t stop there, we continue to provide proactive services with the best technology to suit your business needs.

Streamline processes, decrease unnecessary costs, increase business efficiency

Hotline IT are experts in

Backup and Disaster Recovery – Data is backed up every 15 minutes and can be restored at a moment’s notice.

Desktop and User Care – Empower your staff by giving them direct access to Hotline IT’s unlimited phone and remote support.

VoIP – We choose the best-fit VoIP solution for your business and ensure it is scalable to accommodate your company’s growth.

Software licensing and hardware rental

Software licensing eliminates the need for a huge cash outlay for software for your team. Software rental is a monthly charge only for the number of users or devices with the software installed. This provides you with greater flexibility for when your business needs change, without paying for licensing you are not using. Month to month flexibility is permitted with no long-term commitment.

Hotline IT can provide monthly rental with the Microsoft suite of products, such as Office 365, as well as Veeam, VMWare, ESET and Watchguard.

Managed Print

Reduce print costs and volume by introducing accountability with our managed print services. By achieving total control of your document environment, as well as increasing efficiency in the workplace, you will decrease your harmful carbon footprint. Managed print services streamline processes and workflows along with managing your print fleet, whether it be a singular or multiple printers while eliminating printer maintenance costs for your business.

IT solutions to improve business workflow

24/7 Support

Feel confident that your IT is safe 24/7 with access to our expert engineers while ensuring all projects are executed to your requirements and within budget.

If you would like to speak directly with a Hotline IT consultant or simply find out more about how your business can benefit.

Extended Hardware warranty

Hotline IT can extend the warranty of your servers, network, communications equipment and more. With variable coverage periods, local hardware replacement guarantee and in many cases, faster warranty service response times than the manufacturer, you will experience longer lifespan of your hardware. Enjoy the peace of mind that comes from knowing your hardware lifespan is increased while downtime is decreased

Quality Assurance

We are focused on meeting and exceeding our customer’s expectations and strive to maintain a desired level of quality in the services we provide. Therefore, we ensure we pay attention to every stage of the process of delivering our services. We will ensure that you and your team are happy with project outcomes prior to closing off the project and will even provide you with a report of your team’s feedback upon completion.

Variable coverage periods • Fast service • Local hardware replacement guarantee