We have over 20 years experience in partnering with clients in this industry. We understand how important it is to provide a reliable and cost-effective service to your clients. We know the rise of e-commerce is seen as both a threat and opportunity for retailers. Partnering with the right IT providers can make e-commerce much less of a threat. We provide a complementary service to Line of Business applications and accounting software such as, MYOB, Reckon and Xero. We can either leave you to deal directly with your software provider or work in partnership to ensure issues are resolved without putting you, the client, in the middle.
We can even assist you in developing a relationship with a web developer, so that you have a website that will draw your ideal clients through the door to your shop front or online purchasing.
With Hotline IT as your IT partner you will experience:
Fewer Day-to-day Issues – We proactively monitor your network and suggest improvements to prevent issues to ensure everyday runs smoothly.
Reduced disruption costs – We save your business time and money by providing fast resolution times and less disruptions to productivity.
Flat-Rate IT Budget – Know your monthly spend on IT expenses ahead of time – your budget is important to us!
Infrastructure Protection – We use the state of the art security solutions to ensure your networks and devices are kept safe and protected.
Business Continuity – IT is only part of business continuity, but we will hold up our end by providing backups and disaster recovery solutions.
Peace of Mind – We provide 24/7 monitoring and can provide 24/7 local support if required, so someone is always keeping an eye on your network.
IT Services for Retail
- IT Management services
- Business Internet Services
- Cloud storage
- Backup and disaster recovery
- Software licencing
- Hardware rental
- Managed print services
- IT hardware and software procurement
- Onsite resources
- Project Management
- Virtual CIO
“Ford Civil have been working with Hotline IT since 2006. Our IT demands have expanded through organic business growth and the technology and information boom of the last decade. Without hesitation, the Hotline IT team are proactive and continue to support the needs and demands of the business in an intelligent and efficient manner.”