Medium Business Services

Medium Business
Services

If business – and your head count – is growing, it’s time for business IT support that has your back. Working with your internal IT team or delivering a complete outsourced solution, we focus on tech that supports your staff and customers every day.

BUSINESS IT SUPPORT THAT'S GOT YOUR BACK
Solve your tech headaches

Choose IT services you can scale up

IT management services
Business internet services
Hardware rental
Cloud hosted PBX for modern and flexible voice
Private or Hybrid cloud solutions
Backup and disaster recovery to stay connected
Security and data protection
Managed print services
Onsite technical staffing solutions
24/7 monitoring and local support
IT project management
Virtual CIO
Software rental solutions including Office 365 and Azure
Choice of leading vendors with the latest tech and competitive pricing

Talk to us about a business IT solution to solve your tech headaches

BOOK NOW

WHAT WE OFFER
Our Expertise

MANAGED IT SERVICES

CLOUD SERVICES

IT SECURITY

COMMUNICATIONS

BUSINESS IT

PRINT SERVICES

MANAGED IT SERVICES

Save your IT team from overwhelm

As business reliance on technology grows, your business needs access to sophisticated IT services and solutions. Break-fix used to be the norm – if something was broken or you had an
outage, you got someone to fix it. Usually at a premium rate while your business ground to a halt.

The managed services model outsources your IT management to keep your IT (and your lights) on, proactively monitor for issues and bugs, and prevent downtime and outages.

LEARN MORE

CLOUD SERVICES

Next level cloud computing to open up your world

Every business now has the same opportunity to access cloud-based tech solutions to simplify processes and boost capabilities. Cloud computing offers a streamlined, flexible and cost-effective solution for your business tech that reduces costs and IT stress.

We build customised cloud solutions with a complete range of hosted infrastructure from data storage, desktop virtualisation and virtual servers to fully virtualised eco-systems. We talk you through Private, Hybrid or Public cloud options and tell you exactly what we’d do to save money and time.

LEARN MORE

IT SECURITY

Data protection is everyone’s responsibility, not just your IT team

Would your business survive if your system was compromised? Would your customers understand if their personal information was leaked? Network security doesn’t just affect your IT team. If your system is compromised, it’s everyone’s problem.

As network security becomes more sophisticated, it’s not a case of if your business will be hacked, it’s when. Most businesses don’t have the budget for a specialised data security expert – that’s why we’re here. Our security specialists provide multi-layered security from entry point to your desktop so your data, network and infrastructure stay safe.

LEARN MORE

COMMUNICATIONS

Connect with smart communication solutions

Your business internet and voice communication systems are a crucial part of your tech and of your business performance. Whether you have a single office, a network across Australia or an international wide area network (WAN), our communication solutions deliver flexibility, control and optimal performance for a thriving business.

Hotline Voice is our virtual telecommunications solution – a low cost, cloud-hosted phone system offering a smart alternative to the traditional PBX system and fixed phone lines.

LEARN MORE

BUSINESS IT

Keep up with the latest in technology

Smart software licensing means flexibility for your team and reduced costs on tech that’s outdated before you’ve paid the invoice.

Software and hardware rental can be set up as monthly packages, and dialled up or down as you need it. Hitting the quiet period for the year? Dial down your software and hardware and boost your cash flow. Ramp it up again as you need with no long-term commitment.

LEARN MORE

PRINT SERVICES

How to reduce your print costs and do smart business

How complicated can printing be? You just press print and it works, right?

Managed print services (MPS) is a program where all your print services are managed for maximum efficiency and cost-effectiveness. Your scanners, printers, photocopiers (and even faxes) are optimised so you print less, use less paper and toner and streamline your document workflows.t.

LEARN MORE

Testimonials
What Our Clients Have To Say

Stewart Marshall

“It’s rare to find an IT company that understands that it’s not just about computers and technology. It is a pleasure to work with an organisation that puts people and good old fashioned customer service front and centre”.

Stewart Marshall

Anna Iglinski

"Steric Trading partnered with Hotline IT in 2008 and we've been happy with their services. Their consultants do an excellent job with ongoing maintenance and support, plus have been great with taking on extra projects. When it comes to IT support, Hotline IT offer the complete solution."

Anna Iglinski

Sally

"The team from Hotline IT have been looking after our IT needs since 2005! We have found them extremely professional to deal with, prompt with their service and willing to solve all our issues no matter now big or small they are. We highly recommend them."

Sally

Mike Cotter

"The ongoing support and maintenance provided by the team at Hotline IT over the years has been high-quality. Even in situations that are beyond their control, the team at Hotline IT have always worked with us to ensure that we avoid or minimise any downtime."

Mike Cotter

Rudy

"Cost effective and reliable IT. Hotline IT provides me with a cost effective and reliable IT solution. This gives me the confidence in my IT to focus on what my business does best."

Rudy

Ready to get started?
Apply for a Free IT Audit

We’ll dive deep into your IT goals, review your current systems, identify risks and provide you a game plan to follow moving forward.

Apply Now